The Master of Science in Communication Management program in Temple’s Klein College of Media and Communication will help you learn how to articulate a mission, formulate message strategies, make ethical decisions on behalf of organizations, resolve employee conflicts and understand public opinion research.

Sample Courses


Crisis and conflict can sharpen the thinking of your teammates, spark creativity and galvanize a virtual, dispersed team. This course will show you how to step in, reach out and take charge of contentious issues. It will equip you to surface the "real issues" that need to be faced and resolved, before they create a crisis.


This course focuses on assessing personal leadership styles and strengthening them through effective communication. You will understand how subtleties in communication and relationship management may have a huge impact on how an organization is run, defined and perceived. Also, examine the forms of power and influence and how to become a trusted advisor with senior executives.


Address the challenges and opportunities created by local and global leaders by fostering cross-cultural perspectives: providing a framework for looking at culture and leadership from a communication perspective; looking at the role of leadership in developing the needed competencies among organizational members for successful cross-cultural communication; and, proposing strategies for developing and maintaining cross-cultural communications for successful global undertakings.


This program consists of seven sessions designed to prepare individuals to develop both pragmatic skills and theoretical understanding of the cultural, social and communication dynamics in a diverse team environment. You will be exposed to specific organizing structures, including employees working together in multi-function, cross-geography and cross-time-zone teams.


Corporate social responsibility refers to a company's commitment to allocate resources to benefit society and the environment. The contributions may come in the form of financial support, employee time or socially beneficial business practices. This course introduces students to theories behind the concept of corporate social responsibility, and involves an examination of whether organizations should expand their focus from serving stockholders to also considering the impact of the firm's activities on diverse stakeholders.

Graduation Requirements

To fulfill the degree requirements, you must successfully complete 31 semester hours of graduate-level coursework, which includes four core courses in leadership, legal issues, organizational communication and research methods.

The program concludes with a capstone thesis or project during your last semester. It consists of an in-depth study about a professional issue of your choice, either at your current place of employment or derived from public sources like the media. If you aim to go on for further graduate study, you may approach your capstone as a master’s thesis or scholarly research project. Or, you may treat your capstone as an opportunity to cultivate credentials and expertise directly relevant to your job.

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