The IT Support Office provides a wide range of technical support for the Klein College of Media and Communication. We provide technical support for classrooms, labs, faculty, staff and students. Our main focus is desktop support for faculty and staff.

If you have an issue with your desktop system or laptop, contact our office. If we are unable to provide support for your issue, we can refer you to the person or department that can. If you are unable to reach us, contact the Help Desk.

Location, Office Hours and Contact Info

Annenberg Hall, Room 1J
Monday through Friday from 8:30 a.m. to 5 p.m.
Phone: 215-204-2092
Email: velez@temple.edu

Other Temple University Technical Resources

Help Desk

Location: (12th St and Montgomery Ave.), Room 106
Phone: 215-204-8000
Email: help@temple.edu
Help Desk online

If you have a technical issue and cannot reach the Klein College IT Support staff, contact the university’s Help Desk, which can assist you with everything from being locked out of your computer or email to answering Microsoft Word questions. 

Instruction Support Center for Faculty

Location: Tech Center, Room 110
Visit the Instructional Support Center website.

The Instructional Support Center provides access to computers and a wide range of technology, Monday through Friday between 8:30 a.m. and 5 p.m. It is supported by a staff of certified instructional designers and technology experts. Assistance on the following areas can be provided.

  • Blackboard and online training
  • Digital imaging
  • Presentations
  • Audio/video
  • Website authoring

Computer Services

Visit Computer Services online.

Computer Services offers resources that enhance the educational experience of our students; provides academic and administrative services essential to university operations; and fosters a sense of community. All other technical departments, such as Computer Business Services, the Computer Recycling Center, Instructional Support and Training, all fall under the Computer Services umbrella. 

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